Ops, AI, and Tech partners for Small to Mid-size Organizations.

Scale with Excellence, Peacefully.

We help growing organizations untangle operations, align leadership, and install systems that last—so scale feels peaceful instead of chaotic.

We help you get there.

Cost of Chaos

When growth outruns the operating system, everyone feels it.

Customers

  • Poor Experiences
  • Costly mistakes

Employees

  • Too Many Tools
  • High turnover

Owners

  • Missing family time
  • Feeling Stuck

Next: a clear path out.

How we work together

A clear path from stuck to scale

4 steps to turn systems that fail into systems that scale.

  1. 15 minutes. Name what’s stuck—see if we’re a fit.

  2. Identify

    Find the gaps in Strategy, People, Ops, and Tech.

  3. Engage

    Four levels—fractional, advisors, custom, or tech.

  4. Peace

    Systems that scale—so you grow with excellence.

Installation path

The Path to PEACE

Once we know what is stuck, Path to PEACE is how we install durable change across your organization.

Begin the path
  1. P

    01

    Prioritize People

  2. E

    02

    Engineer Efficiency

  3. A

    03

    Accelerate Automation

  4. C

    04

    Cultivate Clarity

  5. E

    05

    Encompass Excellence

Step 01

Design roles, workflows, and tools around the people doing the work—so adoption sticks and hero culture stops being the default operating system.

By the numbers

Built for scale. Proven in the chaos.

Individual client results—not a blended average.

  • Flat growth

    10x+

    Growth unlocked

    Systems that scale with the founder—not against them.

  • 84% CSAT

    98%

    CSAT

    Customers feel it when ops finally work.

  • 2.5 years

    250%

    Retention

    Roles and rhythms that end the burnout cycle.

  • Tool sprawl

    $25k

    Software savings

    Cut tools, not capability.

Stories of Impact

What leaders say when systems finally work for people—not against them. Growth. CSAT. Retention. Less waste.

Jacob is one of the most strategically-minded and technically capable leaders I’ve had the opportunity to work with—someone who doesn’t just understand the details, but uses them to drive meaningful, scalable solutions.

Joan · Fintech Startup
  • Jacob combines technical and strategic depth with a calm, supportive leadership style. He was approachable, thoughtful, and always willing to dive into the details with us—without ever losing sight of the bigger picture.

    Adam · Banking (Fortune 100)
  • Jacob has one of the best analytical and strategic minds I've come across. His ability to see patterns and search for better solutions is second to none—seasoned at both tracking the data and turning it into strategy.

    Joshua · Startup + Nonprofit
Jacob Sunkel

Founder

Jacob Sunkel

Founder & Lead Strategist

Jacob has helped startups, nonprofits, and Fortune 100s install systems that serve people—not the other way around. He’s helped organizations grow 30x and 10x with excellence and automation—not heroics—so leaders build lasting wealth while staff and customers thrive: higher retention, higher CSAT, higher revenue.

Diagnostics

We SPOT-Check Where Scale Is Actually Stuck

Growing pains are normal. We scan Strategy, People, Operations, and Technology to find the highest-leverage bottlenecks—with concrete example deliverables—so you know what to fix before you choose how deeply PeaceMaker Labs engages.

Serving the Miami Valley and Central Ohio in person—and founder-led teams remotely across the U.S.

We Can Help—That's a FACT.

Fractional Partners · Advisors · Custom Solutions · Technology—choose the depth that matches where your team is stuck today.

Highest Impact

Deepest engagement

Fractional Partners

Embedded fractional COO or CTO leadership to rebuild infrastructure and reach the next stage of scale.

Typical fit: 35–200 employees

Learn more about Fractional Partners

Consulting that elevates your team

Advisors

1:1 or group consulting to sharpen decisions and accelerate execution—without embedding in your org.

Typical fit: 25–150 employees

Learn more about Advisors

Scoped execution in weeks

Custom Solutions

Scoped custom solution or bottleneck clear—website, software, automation, or custom setup—in weeks.

Typical fit: 15–100 employees

Learn more about Custom Solutions

Self-serve growth suite

Technology

Self-serve tools that automate operations and support growth at an accessible cost.

Typical fit: Under 35 employees or solo-to-small teams building their first systems

Learn more about Technology

Not sure which level fits? Book a Peace Talk—we'll run a SPOT Check and point you in the right direction.

Ready to Connect?

Book a 15-minute Peace Talk or chat with our AI assistant on the contact page—we'll run a SPOT Check and point you to the right level of help.

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